TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern your access to and use of the website www.theahilshop.com (the "Website") and the purchase of products from The Ahil Shop, operating under the name Ahil’s Scents ("we," "us," or "our"). By accessing the Website, creating an account, or placing an order, you ("you" or "user") agree to be legally bound by these Terms in accordance with the Indian Contract Act, 1872, Consumer Protection Act, 2019, Information Technology Act, 2000, and other applicable Indian laws.

These Terms form a binding electronic contract. If you do not agree with any provision, you must immediately cease using the Website. We recommend printing or saving a copy for your records.

BUSINESS INFORMATION

Business Name: The Ahil Shop

Operating Name: Ahil’s Scents

Website: www.theahilshop.com

Email: Ahilasscents@gmail.com

Mobile: +91-9119705357

Registered Address:
Basi Kiratpur, Najibabad
District Bijnor
Uttar Pradesh — 246731
India

As a Uttar Pradesh-based e-commerce business, we specialize in premium fragrances and comply with GST regulations for transparent operations.

ELIGIBILITY

To use the Website, you represent and warrant:

• You are at least 18 years of age or the age of majority in your jurisdiction.
• You have the legal capacity to enter binding contracts under Section 10-12 of the Indian Contract Act, 1872.
• All provided information is true, accurate, complete, and current.
• You will use the Website solely for lawful purposes, not violating any Indian laws.
• Minors require parental/guardian consent. False representations may lead to account suspension and order cancellation.

WEBSITE USE

Your use must comply with these rules to ensure a safe platform:

• Do not misuse content (e.g., copying product images for commercial gain).
• Avoid unauthorized access (e.g., hacking attempts under IT Act Section 66).
• Refrain from introducing viruses, malware, or harmful code.
• Prohibit automated scraping/bots without written permission (violates robots.txt).

We monitor for violations using tools like CAPTCHA. Suspicious activity (e.g., excessive logins from VPNs) triggers suspension/termination without notice. Appeals via email to Ahilasscents@gmail.com.

PRODUCTS AND SERVICES

Ahila’s Scents offers luxury fragrances crafted for everyday confidence, tailored for Indian weather (high humidity, heat) and modern lifestyles. Our products emphasize quality, blending premium oils for superior performance.

Key features:

• Long-lasting performance: 8-10 hours on average, varying by skin pH, sweat, climate (e.g., shorter in monsoons).
• Premium oils: Sourced for rich, refined profiles without synthetic harshness.
• Skin-friendly: Hypoallergenic, pH-balanced for daily wear.
• Fabric-safe: No staining on cotton/silk when applied sparingly.
• Non-irritating: Smooth notes, free from alcohol burn.

Available variants:

• SIGNATURE (Men): Tobacco, Warm Woods, Soft Musk—bold for evenings.
• LILY (Women): Amber, White Musk, Soft Woody Notes—elegant floral.
• SKYBLUE (Men): Clean Musk, Light Woods, Fresh Amber—crisp daily wear.
• BLOOM (Women/Luxury): Leather, Patchouli, Warm Musk—intense sophistication.
• GALAXY (Unisex): Vanilla, Musk, Soft Amber—versatile warmth.

Descriptions are indicative; actual scent/longevity varies (e.g., oily skin extends wear). Always patch-test: Apply to inner arm, wait 24 hours. Store in cool, dark places away from sunlight. Products are non-returnable for hygiene under Consumer Protection Rules.

PRICING

Prices in INR, inclusive/exclusive of GST as displayed (e.g., 18% on fragrances).

Checkout shows final totals per tax slabs.

We may update prices due to raw material costs or promotions—no retroactive changes.

Errors (e.g., ₹499 listed as ₹99) allow order cancellation with full refund.

Example: A ₹1,200 bottle + 18% GST = ₹1,416 total.

ORDERS AND ACCEPTANCE

Placing an order is an offer under Contract Act; acceptance occurs post-verification.

Confirmation email/SMS is not binding—subject to stock/payment checks.

We verify via AVS (Address Verification) and fraud tools.

Cancellation rights:

• Fraud (e.g., mismatched billing/shipping).
• Bulk buys (resale suspicion).
• Pricing/stock issues.
• Terms breach.

Refunds post-cancellation within 7-10 banking days to original method.

PAYMENT TERMS

Prepayment required; no COD.

Gateways: Razorpay/PayU—RBI-compliant, PCI-DSS certified.

No storage of card/UPI details; tokenization used.

Failed payments (e.g., insufficient funds) cancel orders automatically.

Disputes follow gateway policies; contact support for chargeback queries.

SHIPPING AND DELIVERY

Processing: 1-3 working days (excl. weekends/holidays).

Delivery: 3-7 days pan-India via partners like Delhivery/SpeedPost.

Factors delaying: Festivals (Diwali), strikes, remote areas (e.g., Northeast adds 2 days).

Risk transfers on delivery handover. Track via provided links. Failed deliveries (e.g., wrong address) incur redelivery fees.

CANCELLATION POLICY

Pre-dispatch: Email Ahilasscents@gmail.com with order ID.

Post-ship: No cancellations; handle via returns if eligible.

Refunds per banking timelines (UPI: instant; cards: 5-7 days).

RETURNS AND REFUNDS

No returns on opened fragrances (hygiene). Unopened, 7-day window from delivery:

• Must be unused, original packaging.
• 10% restocking fee.
• Shipping costs non-refundable.

Process: Email photos/reason; approval in 48 hours. Refunds exclude taxes if applicable.

INTELLECTUAL PROPERTY

All Website content is owned by us, protected by Copyright Act, 1957; Trademarks Act, 1999:

• Names (e.g., "Ahil’s Scents"), images, descriptions.
• Unauthorized use (e.g., reselling fakes) invites legal action, including DMCA takedowns.

Fair use for reviews allowed with attribution.

WARRANTY AND DISCLAIMERS

Products warranted against manufacturing defects for 30 days. No implied warranties for allergies (e.g., musk sensitivity). Use as directed; we disclaim misuse liabilities.

LIMITATION OF LIABILITY

Liability capped at product price. Exclusions:

• Allergies (patch-test advised).
• Delays/damages by couriers.
• Indirect losses (e.g., missed events).

Per Consumer Protection Act, remedies limited to replacement/refund.

INDEMNIFICATION

You indemnify us against claims from your breaches, e.g., fraudulent orders leading to chargebacks.

FORCE MAJEURE

Excused from delays due to acts of God, pandemics (COVID-like), wars, or cyber-attacks.

GOVERNING LAW AND JURISDICTION

Indian laws apply; exclusive Bijnor, UP courts. Arbitration optional via Indian Arbitration Act if mutually agreed.

DISPUTE RESOLUTION

Grievances to support first; escalate to District Consumer Forum if unresolved.

CHANGES TO TERMS

Updates posted here; email notices for material changes. Continued use = acceptance.

Thank you for shopping with Ahila’s Scents.